Dispatching your Product.
Subject to terms & condition we will dispatch your product within 3 working days of receiving your payment. If you donít receive shipment notification email with tracking number within this period please contact us. Unless otherwise stated in the listing all our parcels are insured for any loss or theft in transit.
Delivery Of Your Products
Unless otherwise stated Delivery time can be up to 10 working days from the date we receive the payment. Please Note Direct Deposit & Paypal E cheques can take up to 3-4 working days to clear.
Estimated delivery times will be displayed up on check out. All estimated delivery days are working days only excludes weekend & public holidays.
We will endeavour to dispatch the product as quickly as possible however once the product is handed over to Aus Post, it is beyond our control. For peace of mind all our parcels are insured for any loss or theft in transit.
If you donít receive the parcel within estimated time please contact carrier with tracking number, in case if that doesnít resolve your issue please contact us here
. If no-one is available at the delivery address parcel will available for pick up fro your local post office or courier depot. A card will be left at your address notifying attempted delivery & pick up/ contact We encourage you to visit the "Your Account" section on our website to view the delivery status of your Products.
Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation. If no-one is available to take delivery of your Products, carrier (Australia Post eParcel) will leave a card so you can pick-up your Product from your local Post Office. Where delivery is by courier service and no-one is available to take delivery, they will leave a card requesting you to telephone them to arrange a suitable time and date for delivery.
We will use reasonable efforts to deliver your Products to you within the estimated delivery time indicated on your Order Confirmation; however, we do not guarantee that we will deliver within this time frame.
Title and risk of loss to all Products will pass to you on delivery.